What to do if your account is locked.
Sometimes when logging in you may encounter the message "Too many attempts. Account locked".
For security reasons, the system will temporarily lock your account for a period of time after a certain number of failed logins or 2-factor authentication attempts. This is done to protect your account from hackers attempting to log in to your account.
You simply have to wait for up to 30 minutes and your account will automatically reset. If you are having problems remembering your password, you can use our Forgot Password feature.
Updated 30 days ago