Helpscout

Designed for a localized customer experience.

Translate your HelpScout Docs with Localize

Below is a step by step guide for integrating Localize into your HelpScout Docs.

If you do not have a Localize Project yet, signup here!

1) Select "Manage" in your HelpScout Dashboard

2) Select "Docs" in the drop-down

3) Add the Localize Code Snippet to the "Custom Code" section

<script src="https://global.localizecdn.com/localize.js"></script>
<script>!function(a){if(!a.Localize){a.Localize={};for(var e=["translate","untranslate","phrase","initialize","translatePage","setLanguage","getLanguage","detectLanguage","getAvailableLanguages","untranslatePage","bootstrap","prefetch","on","off"],t=0;t<e.length;t++)a.Localize[e[t]]=function(){}}}(window);</script>

<script>
  Localize.initialize({
    key: '[[app:key]]', 
    rememberLanguage: true
  });
</script>

4) Click "Save"

5) Reload your website.

Visit your website in a browser in your target language and refresh the page.
Localize will automatically begin to detect new content on the page.

6) Approve phrases

Then head on over to the Phrases tab to approve phrases in the Localize dashboard.

7) Phrases not showing up?

If you are not seeing phrases show up in your Pending bin in the Localize dashboard, follow the troubleshooting instructions here.


Need Help? Contact us for custom integration help or troubleshooting!

Helpscout


Designed for a localized customer experience.

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