Zendesk

Customer service software for any user, any language. Comprendes?

Translate your Zendesk Application with Localize

Below is a step by step guide for integrating Localize into your Zendesk application.

If you do not have a Localize Project yet, signup here!

1. Select "Guide"

Select "Guide" in your Zendesk Dashboard.

2. Select "Guide admin"

3. Customize Design

Click the "Customize design" button in the sidebar.

4. View Theme

Move your mouse over the theme box and select "View theme".

5. Select "Edit code"

6. Select the "Document head" file.

7. Add the Localize Code Snippet

<script src="https://global.localizecdn.com/localize.js"></script>
<script>!function(a){if(!a.Localize){a.Localize={};for(var e=["translate","untranslate","phrase","initialize","translatePage","setLanguage","getLanguage","detectLanguage","getAvailableLanguages","untranslatePage","bootstrap","prefetch","on","off"],t=0;t<e.length;t++)a.Localize[e[t]]=function(){}}}(window);</script>

<script>
  Localize.initialize({
    key: '[[app:key]]', 
    rememberLanguage: true
  });
</script>

Make sure that your Project Key is shown next to "key: ????".

Adding Initialization Options

If you want to add any initialization options, you can add them to the code above.

8. Click the "Publish" button.

9. Reload your website.

Visit your website in a browser in your target language and refresh the page.
Localize will automatically begin to detect new content on the page.

10. Approve phrases

Then head on over to the Phrases tab to approve phrases in the Localize dashboard.

11. Phrases not showing up?

If you are not seeing phrases show up in your Pending bin in the Localize dashboard, follow the troubleshooting instructions here.


Need Help? Contact us for custom integration help or troubleshooting!

Zendesk


Customer service software for any user, any language. Comprendes?

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