To update your subscription you must have billing access. All Owners have billing access and Members can be given billing access.
Visit our pricing page.
Click the "Edit Card" link on the billing tab of your account settings.
To add credit for translations, click here or select the area shown in the following image.
Our system upgrades your subscription to the next-highest plan if pageviews usage surpasses the plan's limit in any 30-day period. This setting (on by default) may be toggled on or off in the Organization: Settings: Billings Page.
If Automatic Upgrade is Turned Off
Be advised that if this setting is turned off and usage goes beyond the limit, translations will fail to serve for visitors to your website.
If you are on the Pro Plan (or above), you will NOT be automatically upgraded. Instead, please contact support before you go over the limit.
For this reason, we advise you to have the "Send notifications email for pageview limit" checkbox selected in the Organization: Settings: Billings Page so that you get notified via email about any impending overages.
Deleting your project does NOT cancel a subscription! Please contact support to fully cancel your subscription and stop payments.