Two-Factor Authentication

To help protect your Localize account, we highly recommend enabling two-factor authentication (2FA) for your user account. Even if your organization decides not to enforce it organization-wide, you still have the option to enable it for yourself.

Enable Two-Factor Authentication

You have two choices when setting up Two-Factor Authentication (2FA) for your account:

  • SMS text messages
  • An authentication app (i.e. Google Authenticator)

1. Enabling 2FA

  1. Click on your name then select Profile Settings
  2. Click Email, Password & Security
  3. Click the Enable Two Factor Auth button

2a. Using SMS Text Messages

You can elect to receive SMS text messages with your authentication codes.
Each time you login to Localize you will be asked to enter a code sent to your phone via text message.


Losing your phone

Note that is you use SMS text messaging, the messages are tied to your phone number, and if you lose your phone (or you change your phone number) you won't be able to login to Localize until your phone is replaced.

If this happens you can contact [email protected] to have your 2FA reset, but it is a lengthy and involved process (typically taking a week).

Typically when using an authentication app you'll have the ability to use the app even in between replacing your phone, or you will be given the option to save backup codes for use in an emergency.

  1. Enter the phone number where you would like to receive your SMS text messages.
  2. Click Submit
  1. Enter the authentication code
  2. Click Next
  1. Success!

2b. Using an Auth App

You also have the option to use an authentication app (i.e. Google Authenticator) to receive your authentication codes. Each time you login to Localize you'll be asked to enter the code sent to your authentication app.

See the note above about losing your phone.

  1. Scan the code or enter the key into your app
  2. Click the Next button
  1. Success!

Disable Two-Factor Authentication


Mandatory 2FA

You won't be able to disable 2FA for your account if your organization is enforcing mandatory 2FA.

1. Click the disable button

Click the Disable two-factor auth button to disable 2FA for your account.

2. Confirm removal

  1. Enter your password to confirm that you would like to disable 2FA, then click Next.
  1. Success!

Did this page help you?