Two-Factor Authentication

To help protect your Localize account, we highly recommend enabling two-factor authentication (2FA) for your user account. Even if your organization decides not to enforce it organization-wide, you still have the option to enable it for yourself.

Enable Two-Factor Authentication

When setting up Two-Factor Authentication (2FA) for your account you'll need to use an authentication app (i.e. Google Authenticator). After setting up your authentication app be sure to save the recovery keys if you have that option.

1. Open your Profile

You should see your name with your initials or Gravatar in the upper right-hand corner of your screen. Click on your name or picture, and then click on Profile Settings.

2. Select Password & Security

1. Select the Password & Security tab.
2. Click the Next button in the Two Factor Authentication panel.

3. Scan the Code

1. Scan the code or enter the key into your authentication app.
2. Click the Next button

4. Success!

Disable Two-Factor Authentication

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Mandatory 2FA

You won't be able to disable 2FA for your account if your organization is enforcing mandatory 2FA.

1. Click the disable button

Click the Disable two-factor auth button to disable 2FA for your account.

2. Confirm removal

1. Enter your password to confirm that you would like to disable 2FA, then click Next.

2. Success!

Reset Two-Factor Authentication

Sometimes you may need to have 2FA reset on your device in order to log in. You may have lost or replaced your phone or something else has gone awry. To have 2FA reset on your device, please submit a ticket to our customer support team and we'll start the reset process.